Returns and replacements

Damaged, flawed, or not what you ordered

Email us within 30 days of delivery with your order number and a photo. We replace it or refund it, whichever you choose, and you do not need to send the original back. That is the whole process. There is no form.

Wrong size

Every product page lists the garment’s flat measurements in centimeters and inches, because measurements compare across brands in a way size labels do not. Please check them before you order.

Each item is printed for one person after they order it, so a returned shirt cannot be put back on a shelf and sold again. Because of that, we cannot offer size exchanges as a matter of course. If you got the size badly wrong, email us anyway. We would rather you wore it than regretted it, and we will do what we reasonably can.

A wrong address

If a package comes back to the printer because the address was incomplete, we will send it again once you give us the corrected address. You pay the postage on the second attempt.

Canceling an order

Email us right away. If printing has not started, we can stop the order and refund you in full. Once printing starts, we cannot. In practice, that window is a few hours, not days.